Store Policies

Covid-19 Store Policies

  • Limit 4 customers per 1,000 square feet in the store at one time.
  • Please keep the recommended 6 foot distance between you and other Shoppers or Employees.
  • We're highly suggesting no children in the store at this time. We kingly request you leave all persons 15 and under at home.
  • Limit one shopping cart per adult.
  • We are performing wipe downs of shopping carts between guests.
  • Extensive cleaning of bathrooms and services areas are done every hour.
  • We have plexiglass barriers at each registera as well as 6 foot area's marked while standing in line.
  • Curbside Pick-Up is Available. We encourage you to take advance of store pick-up or our local delivery service.

Apples to Apples Price Match Guarantee

If you find a better advertised deal from a local retailer, we'll price match all apples to apples products. Customers must display the current advertised price in an online or printed sales flyer to the cashier prior to the check out process.

  • Expired flyers from local businesses or advertised prices from online retailers will not be accepted.
  • Our Apples to Apples Price Match Guarantee applies to items of matching brands, sizes, UPC's, and the like.
  • Close out, Clearance, and Discontinued product pricing is not eligible for the price match guarantee.
  • Club/Loyalty pricing offered by competitors will require multi-buy commitment on a case by case basis.
  • Percentage discounts will be taken on a case by case, based on the regular retail competitor price.
  • Plants must be of the same quantity planted, caliper size, cell size, soil volume, and grade of plant (such as vegetative vs. seed) with manager approval.
    For example: A 10" hanging baskets with 5 seed petunia plants is not an apples to apples comparison to a 10" basket with 5 Wave Petunias or Supertunias.

Military Discount

Alsip Home & Nursery offers a 10% Discount to our country's heroes. Simply display your Military ID at checkout and we'll discount your purchase. Discount cannot apply to gift cards, services, Weber products, or pet food. Cannot be combined with other offers.


Alsip Home & Nursery have set the following policies regarding checks.

  • Checks will not be accepted without a Driver's License/State ID and Phone Number written or printed  on the check.
  • All checks written for over $200 require approval by the Manager on Duty.
  • Checks not addressed within IN or IL will not be accepted.
  • We do not accept checks written from the city of Chicago.

Return Policy

Please click here to read our Return Policies regarding:

  • Guidelines for Returns
  • Returns & Other Issues for Online Orders
  • Returns by Tender

Plant Guarantee

Please click here to read our Plant Guarantee

Shipping Process

Please click here to read our Shipping Process

All polices are subject to change at any time.