Frequently Asked Questions About Chew Crew
Why Chew Crew & Not the Big Guys?
We're local! You know us and you're supporting the community with your purchases. Along with your monthly box, you benefit from exclusive access discounts! We also offer a free pet food consultation at any time to help you determine if what you're feeding is the best for your pet. Just reach out to us!
Can I Have More Than One Chew Crew Subscription?
Absolutely! We understand that you may treat multiple pets in different breed sizes or life stages. Your subscriptions will all sync for your 1st of the month payments and 2nd Friday of the month shipments!
Can I Change My Monthly Chew Crew or Pet Food Subscription?
Absolutely! You may also need to update your selection based upon your pet's transitioning life-stage. Or perhaps your growing pet will benefit from a rotation diet that may improve their gut health. You may even add more pets to your home, no matter the reason, you can manage your subscriptions from your account.
I Don't Live Near an Alsip Location - Why Should I Join Chew Crew?
Understandably you may not be familiar with us or live too far to have visited on of our stores. But you can entrust that you're supporting a small business that prides themselves on customer connections and helping your find the right nutrition and activity goals for your pet. You'll also benefit from our vast array of food options, subscriptions, plus of course your monthly selection of toys and treat with free shipping on your monthly Chew Crew Box!
How Come I Don't See My Pet's Food as an Available Subscription?
Alsip Home & Nursery prides itself on offering a vast array of Premium Pet Foods. If you don't see your pet's favorite food, let us know! It may be we have yet to add it, or no longer carry it because we've opted for more premium, holistic, or affordable options.
Do All of My Online Orders Qualify for Free Shipping?
Your Chew Crew Membership is limited to free shipping on your monthly toy & treat box only. However if you wish to take advantage of your 10% discount on Pet Treats & Toys and include it with your next Free Chew Crew shipment follow these three easy steps.
- Browse 100's of Pet Treats & Toys with your 10% Chew Crew Discount
- Order prior to the second Friday of the current month.
- Leave a Note in Your Shopping Cart to "Ship with my Next Monthly Food Order"
- Select free "In-Store Pick-Up" shipping option.
And that's it! Your pet will receive their treat or toy along with their next food order. Please note there is a Max Weight of 10 lbs. on your extra toys and treats. No sweat - just save some for your next month!
Please note that any non treat and toy items within that purchase will incur a separately paid shipping charge. If you're local and can't wait, you're also welcome to swing by and pick-up your purchase!
Where is Chew Crew Available?
At this time, Alsip Home & Nursery is offering the Chew Crew Memberships to residents of Illinois, Indiana, Michigan, Ohio, and Wisconsin.
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