Store Policies

Apples to Apples Price Match Guarantee

If you find a better advertised deal from a local retailer, we’ll price match all apples to apples products. Customers must display the current advertised price in an online or printed sales flyer to the cashier prior to the check out process.

  • Expired flyers from local businesses or advertised prices from online retailers will not be accepted.
  • Our Apples to Apples Price Match Guarantee applies to items of matching brands, sizes, UPC’s, and the like.
  • Close out, Clearance, and Discontinued product pricing is not eligible for the price match guarantee.
  • Club/Loyalty pricing offered by competitors will require multi-buy commitment on a case by case basis.
  • Percentage discounts will be taken on a case by case, based on the regular retail competitor price.
  • Plants must be of the same quantity planted, caliper size, cell size, soil volume, and grade of plant (such as vegetative vs. seed) with manager approval.
    For example: A 10″ hanging baskets with 5 seed petunia plants is not an apples to apples comparison to a 10″ basket with 5 Wave Petunias or Supertunias.

Checks

Alsip Home & Nursery have set the following policies regarding checks.

  • Checks will not be accepted without a Driver’s License/State ID and Phone Number written or printed  on the check.
  • All checks written for over $200 require approval by the Manager on Duty.
  • Checks not addressed within IN or IL will not be accepted.
  • We do not accept checks written from the city of Chicago.

Return Policy

Please click here to read our Return Policies regarding:

  • Guidelines for Returns
  • Returns for Online Orders
  • Returns by Tender

Plant Guarantee

Please click here to read our Plant Guarantee

All polices are subject to change at any time.